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Frequently Asked Questions

How do I know my booking is confirmed?

A confirmation email will be sent to you once your booking is done which will contain your travel details.

How can I change / cancel my trip?

You can cancel your trip directly via Email. You can change your trip date if your booking falls within our Cancellation Policy. All you need to do is mail your trip date change request on visa@travelshoppi.com Our Sales Representative will immediately provide you a confirmation on it.

What charges are incurred in case of trip cancellation?

It depends on the Cancellation Policy of the trip you have booked. If you are eligible for a full or a part refund according to our Cancellation Policy, the amount will be refunded back to your account.

What mode of payments are available?

We accept all modes of online payments like UPI, Credit/Debit card payment and Internet banking

How will you refund my amount back to my account?

The amount will be refunded back to your account online. You will be given a confirmation through message or email or screenshot of online transaction will be provided once refund is complete.

Do you offer Customer Support Assistance incase I have any queries related to my booking?

Yes, Please reach out to us for any additional support. You can dial us @ +91-8118834118

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